Welcome to file attachment in Guide!
You can quickly add any number of files to a Message Template by using the "Insert File" button in the message editor toolbar or by typing "/file" directly in the window.
Guide's File Attachment feature supports all primary file types, such as DOCX, PDF, DOC, ZIP and more.
Best Practices:
Consider the context of the file you're attaching, you can insert a file in-line within a message template. Unlike emails from Greenhouse you're not stuck referencing items attached in the bottom corner of an email client. You can even embed a Loom video discussing the instructions on how to best succeed with a given project, file, exercise.
Use our renaming feature to provide a better call to action or title for your files, you can do this quickly with the cog wheel icon next to any file you add to a message
Know when these are opened! Guide tracks all message states, from sent, unread to read (with a timestamp.) Simply visit a Guide where you've delivered any message and we will give you the information you need to know if the candidate has accessed this file/message.
From the candidate side:
What a candidate receives and how Guide emphasizes a call to action for accessing files.