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Zoom App for Guide: Overview and Installation
Zoom App for Guide: Overview and Installation

This page guides users through adding the Guide Zoom integration, as well as usage and removal instructions.

Updated over a year ago

Note: This is an Account-level integration which requires that a Guide admin to enable for all users within your Guide organization. This integration enables users (ie. Recruiting Coordinators) to generate Zoom links on behalf of other users within your organization (ie. interviewers). These meeting times quickly overlap, meaning that recruiting coordinators quickly run up against the "5 meetings at one time" cap.

Connecting Zoom to your Guide account

  1. Login to your Guide Account and navigate to the Organization Settings > Integrations.

  2. Click Connect within the Zoom integration box.

  3. Sign-in to Zoom using your Zoom credentials.

  4. Click Allow on the permissions page.

  5. Verify that the Zoom integration tile shows a green Connected status.

How to use Zoom in your Guide workflow

  1. Create new scheduling request within your Guide Account

  2. Choose Zoom as your video conferencing option

  3. Choose a host for your Zoom video conference

  4. View auto-generated Zoom video link

  5. All Zoom links created via the Zoom integration will automatically display in your candidate's Guide on the associated interview object.

Disconnecting Guide's app from your Zoom account

Disable an app

Disabling an app temporarily deactivates this app for all users on your account, meaning all functionality is blocked, An app can be re-enabled at any time by an admin.

  1. Open and sign in to the Zoom App Marketplace as admin or owner.

  2. In the top-right corner, click Manage.

  3. In the Admin App Management section, click Apps on Account.

  4. On the Added Apps tab, find and click the app to be disabled.

  5. Click the Manage app tab.

  6. In the Disable App section, click Disable.
    You will be prompted to confirm the change.

  7. Click Disable to proceed.
    The app will be disabled for all users on the account.

  8. The app can be re-enabled at any time by returning to this location and clicking Enable and confirming the change.

Remove an app for all users

Removing an app deactivates this app for all users on your account. If removed, the app will need to be added again by the user or an admin. If the app is removed, but is still approved, users will be able to add the app again.

  1. Open and sign in to the Zoom App Marketplace as admin or owner.

  2. In the top-right corner, click Manage.

  3. In the Admin App Management section, click Apps on Account.

  4. On the Added Apps tab, find and click the app to be disabled.

  5. Click the Manage app tab.

  6. In the Remove App section, click Remove.
    You will be prompted to confirm the change.

  7. Click Remove to proceed.
    The app will be removed for all users on the account.

Remove an app from specific users

Admins can also remove an app for just specific users. If the app is removed, but is still approved, users will be able to add the app again.

  1. Sign in to the Zoom App Marketplace as an admin or owner.

  2. Search for the app you want to remove users from.

  3. In the Manage section, find the user you want to disable the app for.

  4. Hover your cursor over the user and click Disable when it appears next to each user.
    A window will appear, prompting you to confirm the change.

  5. Click Disable to proceed.
    The app will be removed for the selected user.

Learn more about adding and removing apps as an admin on Zoom.

Troubleshooting the Zoom integration within Guide

  • For any issues connecting, disconnecting or utilizing the Zoom integration for Guide, reach out to support@guide.co for help.

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