Guide

Quickly add any number of files, like PDFs, DOCx, Excel to your Message Templates

Upload and attach files to a message

Ensure a Guide Message reaches the candidate and any number of your colleagues or add colleagues to existing threads so they get notified

Add some fun to your message templates, company content and more!

Quickly send an update to a candidate at anytime via our embedded buttons within the Greenhouse candidate profile page

We've improved our Messages to include a persistent, branded footer signature with a direct link to Guide

A convenient, effective, and powerful solution for keeping track of your conversations.

Save time with reusable and customizable message templates.

How to create message templates and send engaging messages to candidates

Find answers and get help from Intercom Support and Community Experts

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.

Try using different keywords or checking for typos.

Track the progress of all tickets related to your company.

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