š§¹ Why Clear Cookies?
Sometimes your browser stores outdated or conflicting information that causes problems when loading the Guide platform. Clearing cookies just for Guide ensures youāre starting freshāwithout needing to clear all your browsing data.
š§ How to Clear Cookies for Guide (Chrome)
Go to Guide
Open https://app3.guide.co in a Chrome browser tab.
Open Site Info Panel
Click the padlock icon to the left of the URL in the address bar.
Open Site Settings
In the dropdown, click āSite settingsā. This will open a new tab with settings specific to the Guide website.
Clear Stored Data
Scroll down to the āUsageā section.
Click the āClear dataā button to remove cookies and cached files for this domain only.
Refresh the Page
Go back to your tab with https://app3.guide.co and hit refresh.
Try logging in again to see if the issue is resolved.
ā Still Having Issues?
If clearing cookies doesnāt work, try logging in from an incognito window or reach out to support@guide.co for help.