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How to Set or Override Your Zoom Email in Guide

Customize the Zoom email Guide uses when scheduling interviews on your behalf

šŸ” Why Set a Zoom Email Override?

By default, Guide uses the email address associated with your Guide user account when generating Zoom meeting links. If your Zoom account is registered under a different email, you can now override it in your scheduling preferences.

This helps Guide:

  • Find the correct Zoom account when you are selected as the Zoom host

  • Create the meeting with the correct Zoom user
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šŸ› ļø How to Set or Edit Your Zoom Email

  1. In Guide, go to Settings → Scheduling preferences

  2. Find Zoom user email override

  3. Enter the email address associated with your Zoom account

  4. Click Save changes

šŸ“Œ When no override is saved, the field shows your regular Guide email as a placeholder. After you save an override, Guide uses it instead of your regular email when looking up your Zoom user.


šŸ” How to Remove the Override

If you ever want to reset your Zoom email to your default Guide email:

  1. Return to the Zoom Email Override field

  2. Clear the value (leave the field blank)

  3. Click Save

Guide will revert back to using your default user email going forward.


šŸ§‘ā€šŸ’¼ Admin assistance

An admin with permission to manage users can update this setting on someone else’s behalf:

  1. Open the organization’s users list.

  2. Find the user and select Edit scheduling preferences.

  3. Update Zoom user email override.

  4. Save the changes.


🧠 Tips

  • Only override your Zoom email if your Zoom account differs from your Guide login

  • If Guide cannot find a valid Zoom account for the email, confirm that the address belongs to an active, licensed Zoom user in your organization.

  • This affects Zoom meeting generation only — it won’t change your login or notification email

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